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Frequently asked questions.

Have questions? We have the answers! Here you’ll find answers to frequently asked questions about using YOONO, and learn about getting the most out of our services.

How YOONO works

Getting started

Background screening

Billing

Troubleshooting

Privacy & data

How YOONO works.

How long does it take to generate a YOONO report?

How does YOONO know which content should be flagged?

How accurate is YOONO’s AI search?

How is YOONO different to Google?

How is YOONO different to ChatGPT?

Getting started with YOONO.

How do I create an account?

How do I generate a report?

Do I need to provide a CV?

Can I create multiple reports at once?

How do I access reports generated in the past?

Getting started with YOONO.

How do I create an account?

How do I generate a report?

Do I need to provide a CV?

Can I create multiple reports at once?

How do I access reports generated in the past?

Common questions about background screening.

Are background checks legal in the UK?

Can someone run a background check without my permission?

Payment and billing.

How much does a YOONO subscription cost?

Where do I find my billing information?

How do I change my payment plan?

How do I cancel my YOONO account?

Troubleshooting.

I’ve taken over my company’s YOONO account from another user, how do I log in?

Why is my search generating no results?

Privacy and data protection.

What does YOONO do with my personal data and that of others?

What is a processor of data?

What are YOONO’s proactive obligations regarding data protection?

Are there any times when YOONO may act as a controller of personal data?

Can I make a decision based exclusively on the results contained in a report generated through the YOONO platform?

Who has access to YOONO’s customers’ data?

What will YOONO do in the case of receiving a Subject Access Request?

Are YOONO’s contract terms compatible with the latest GDPR provisions?

Do any other organisations process data relating to YOONO customers on YOONO’s behalf?

Will YOONO support customers with DPIAs (Data Protection Impact Assessments)?

See what YOONO can do for you.

Get a clear, complete view of every client or candidate in minutes with YOONO’s automated deep intelligence reports.

Book a 20-minute demo

YOONO operates as an independent software service and is not associated with, endorsed by, or connected to any third-party recruitment, due-diligence, or compliance providers.

See what YOONO can do for you.

Get a clear, complete view of every client or candidate in minutes with YOONO’s automated deep intelligence reports.

Book a 20-minute demo

YOONO operates as an independent software service and is not associated with, endorsed by, or connected to any third-party recruitment, due-diligence, or compliance providers.

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