FAQs
Have questions? We have the answers! Here you’ll find answers to frequently asked questions about using YOONO, and learn about getting the most out of our services.
Still in the dark?
We’re here to enlighten you! If you have any further questions or need help, please don’t hesitate to get in touch with us.
Still in the dark?
We’re here to enlighten you! If you have any further questions or need help, please don’t hesitate to get in touch with us.
Getting Started with YOONO
How do I create an account?
How do I create an account?
How do I generate a report?
How do I generate a report?
Do I need to provide a CV?
Do I need to provide a CV?
Can I create multiple reports at once?
Can I create multiple reports at once?
How do I access reports generated in the past?
How do I access reports generated in the past?
Getting Started with YOONO
How do I create an account?
How do I generate a report?
Do I need to provide a CV?
Can I create multiple reports at once?
How do I access reports generated in the past?
Troubleshooting
I’ve taken over someone else’s YOONO account, how do I log in?
I’ve taken over someone else’s YOONO account, how do I log in?
I’ve taken over someone else’s YOONO account, how do I log in?
Why is my search generating no results?
Why is my search generating no results?
Why is my search generating no results?
Billing
Where do I find my billing information?
Where do I find my billing information?
Where do I find my billing information?
How do I change my payment plan?
How do I change my payment plan?
How do I change my payment plan?
How do I cancel my YOONO account?
How do I cancel my YOONO account?
How do I cancel my YOONO account?
Common Questions about Background Screening
What is a background screening test?
What is a background screening test?
What is a background screening test?
Are background checks legal in the UK?
Are background checks legal in the UK?
Are background checks legal in the UK?
Can someone run a background check without my permission?
Can someone run a background check without my permission?
Can someone run a background check without my permission?
What makes someone fail a background check?
What makes someone fail a background check?
What makes someone fail a background check?
Privacy and Data Protection
What does YOONO do with my personal data and that of others?
What does YOONO do with my personal data and that of others?
What does YOONO do with my personal data and that of others?
What is a processor of data?
What is a processor of data?
What is a processor of data?
What are YOONO’s obligations regarding data protection?
What are YOONO’s obligations regarding data protection?
What are YOONO’s obligations regarding data protection?
Are there any times when YOONO may act as a controller of personal data?
Are there any times when YOONO may act as a controller of personal data?
Are there any times when YOONO may act as a controller of personal data?
Can I make a decision based exclusively on the results contained in a report generated through the YOONO platform?
Can I make a decision based exclusively on the results contained in a report generated through the YOONO platform?
Can I make a decision based exclusively on the results contained in a report generated through the YOONO platform?
Who has access to YOONO’s customers’ data?
Who has access to YOONO’s customers’ data?
Who has access to YOONO’s customers’ data?
What will YOONO do in the case of receiving a Subject Access Request?
What will YOONO do in the case of receiving a Subject Access Request?
What will YOONO do in the case of receiving a Subject Access Request?
Are YOONO’s contract terms compatible with the latest GDPR provisions?
Are YOONO’s contract terms compatible with the latest GDPR provisions?
Are YOONO’s contract terms compatible with the latest GDPR provisions?
What technical, organisational and security measures does YOONO have in place to protect its customers’ data?
What technical, organisational and security measures does YOONO have in place to protect its customers’ data?
What technical, organisational and security measures does YOONO have in place to protect its customers’ data?
Do any other organisations process data relating to YOONO customers on YOONO’s behalf?
Do any other organisations process data relating to YOONO customers on YOONO’s behalf?
Do any other organisations process data relating to YOONO customers on YOONO’s behalf?
Where does YOONO store its customers’ data?
Where does YOONO store its customers’ data?
Where does YOONO store its customers’ data?
Will YOONO support customers with DPIAs (Data Protection Impact Assessments)?
Will YOONO support customers with DPIAs (Data Protection Impact Assessments)?
Will YOONO support customers with DPIAs (Data Protection Impact Assessments)?
5 FREE Reports!
Create your account today for 5 FREE reports* on launch day!
*Psst...this drops to 3 FREE reports post-launch, so be quick!
© 2024 Yoono is a trading style of Terasim Limited.
5 FREE Reports!
Create your account today for 5 FREE reports* on launch day!
*Psst...this drops to 3 FREE reports post-launch, so be quick!
© 2024 Yoono is a trading style of Terasim Limited.
5 FREE Reports!
Create your account today for 5 FREE reports* on launch day!
*Psst...this drops to 3 FREE reports post-launch, so be quick!
© 2024 Yoono is a trading style of Terasim Limited.