Frequently asked questions.
Have questions? We have the answers! Here you’ll find answers to frequently asked questions about using YOONO, and learn about getting the most out of our services.
How YOONO works.
How long does it take to generate a YOONO report?
How long does it take to generate a YOONO report?
How long does it take to generate a YOONO report?
How does YOONO know which content should be flagged?
How does YOONO know which content should be flagged?
How does YOONO know which content should be flagged?
How accurate is YOONO’s AI search?
How accurate is YOONO’s AI search?
How accurate is YOONO’s AI search?
How is YOONO different to Google?
How is YOONO different to Google?
How is YOONO different to Google?
How is YOONO different to ChatGPT?
How is YOONO different to ChatGPT?
How is YOONO different to ChatGPT?
Getting started with YOONO.
How do I create an account?
How do I create an account?
How do I generate a report?
How do I generate a report?
Do I need to provide a CV?
Do I need to provide a CV?
Can I create multiple reports at once?
Can I create multiple reports at once?
How do I access reports generated in the past?
How do I access reports generated in the past?
Getting started with YOONO.
How do I create an account?
How do I generate a report?
Do I need to provide a CV?
Can I create multiple reports at once?
How do I access reports generated in the past?
Common questions about background screening.
What is a background screening test?
What is a background screening test?
What is a background screening test?
Are background checks legal in the UK?
Are background checks legal in the UK?
Are background checks legal in the UK?
Can someone run a background check without my permission?
Can someone run a background check without my permission?
Can someone run a background check without my permission?
Payment and billing.
How much does a YOONO subscription cost?
How much does a YOONO subscription cost?
How much does a YOONO subscription cost?
Where do I find my billing information?
Where do I find my billing information?
Where do I find my billing information?
How do I change my payment plan?
How do I change my payment plan?
How do I change my payment plan?
How do I cancel my YOONO account?
How do I cancel my YOONO account?
How do I cancel my YOONO account?
Troubleshooting.
I’ve taken over my company’s YOONO account from another user, how do I log in?
I’ve taken over my company’s YOONO account from another user, how do I log in?
I’ve taken over my company’s YOONO account from another user, how do I log in?
Why is my search generating no results?
Why is my search generating no results?
Why is my search generating no results?
Privacy and data protection.
What does YOONO do with my personal data and that of others?
What does YOONO do with my personal data and that of others?
What does YOONO do with my personal data and that of others?
What is a processor of data?
What is a processor of data?
What is a processor of data?
What are YOONO’s proactive obligations regarding data protection?
What are YOONO’s proactive obligations regarding data protection?
What are YOONO’s proactive obligations regarding data protection?
Are there any times when YOONO may act as a controller of personal data?
Are there any times when YOONO may act as a controller of personal data?
Are there any times when YOONO may act as a controller of personal data?
Can I make a decision based exclusively on the results contained in a report generated through the YOONO platform?
Can I make a decision based exclusively on the results contained in a report generated through the YOONO platform?
Can I make a decision based exclusively on the results contained in a report generated through the YOONO platform?
Who has access to YOONO’s customers’ data?
Who has access to YOONO’s customers’ data?
Who has access to YOONO’s customers’ data?
What will YOONO do in the case of receiving a Subject Access Request?
What will YOONO do in the case of receiving a Subject Access Request?
What will YOONO do in the case of receiving a Subject Access Request?
Are YOONO’s contract terms compatible with the latest GDPR provisions?
Are YOONO’s contract terms compatible with the latest GDPR provisions?
Are YOONO’s contract terms compatible with the latest GDPR provisions?
Do any other organisations process data relating to YOONO customers on YOONO’s behalf?
Do any other organisations process data relating to YOONO customers on YOONO’s behalf?
Do any other organisations process data relating to YOONO customers on YOONO’s behalf?
Will YOONO support customers with DPIAs (Data Protection Impact Assessments)?
Will YOONO support customers with DPIAs (Data Protection Impact Assessments)?
Will YOONO support customers with DPIAs (Data Protection Impact Assessments)?
See what YOONO can do for you
Get a clear, complete view of every candidate in minutes with YOONO’s comprehensive reputation checks.
YOONO operates as an independent software service and is not associated with, endorsed by, or connected to any third-party recruitment, due-diligence, or compliance providers.
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See what YOONO can do for you
Get a clear, complete view of every candidate in minutes with YOONO’s comprehensive reputation checks.
YOONO operates as an independent software service and is not associated with, endorsed by, or connected to any third-party recruitment, due-diligence, or compliance providers.